At TUG quality is number one. We expect the best from our products, and from our people as well, so if you have a problem with one of our units please contact our TUG warranty department. We have experienced people available Monday though Friday to answer any questions regarding TUG units.

International customers: +1 (770) 422-8021

Domestic customers: (800) 989-8499

Or you can e-mail your concerns to warranty@tugtech.com

In order for us to expedite your service, please be prepared to provide:

Unit Model Number Unit Serial Number Hour Meter Reading
Symptoms or problem Parts Required Email
Shipping Address Contact Person Contact Number